Frequently Asked Questions
About the Company
What is Marcon John Solutions, Inc. (MJSI)?
Marcon John Solutions, Inc. (MJSI) is a healthcare technology provider company dedicated to helping online pharmacies establish their brands, expand their market reach, and ensure compliance with HIPAA regulations.
What is MJSI’s flagship product?
Our flagship product is a white-label healthcare platform designed to help pharmacies set up an online presence, improve customer satisfaction, and expand their reach.
What makes MJSI different from other technology providers?
We stand out due to our commitment to HIPAA compliance, user-friendly technology, and comprehensive support system, ensuring pharmacies can efficiently serve a broader customer base.
How does MJSI ensure compliance with HIPAA regulations?
We maintain strict HIPAA compliance through a dedicated compliance and quality assurance team. Business Associate Agreements (BAAs) are in place with all stakeholders, and our staff undergo comprehensive HIPAA training. We also use advanced encryption and security measures to protect patient data.
About the Product
What is the MJSI White-Label Healthcare Platform?
It’s a customizable, secure technology platform that helps online pharmacies improve operations, reach more customers, and ensure HIPAA compliance.
How can the MJSI White-Label Healthcare Platform help my pharmacy expand its reach?
Our platform offers customizable storefronts, social media integration, and tools to attract more customers, helping you reach a wider audience.
What are the key features of the MJSI White-Label Healthcare Platform?
Key features include automated prescription processing, inventory management, patient record management, secure communication tools, and customizable storefronts.
Is MJSI HIPAA-certified?
Yes, MJSI is HIPAA Certified, and we always make sure that everything we do, all technologies we build, meet the highest standards of data security and privacy protection.
Product Customization and Integration
Can the MJSI platform be customized for my pharmacy's needs?
Yes, our technology is highly customizable to meet your specific needs. You can tailor your storefront to match your brand and integrate additional features to enhance customer engagement.
Can the MJSI platform integrate with my existing pharmacy systems?
Yes, our technology is designed to integrate seamlessly with your existing pharmacy systems, ensuring consistent operations.
How does the MJSI platform improve patient care?
It streamlines patient record management, prescription processing, and communication, allowing for more efficient and personalized care.
Technical Aspects
How does the MJSI platform ensure data security and privacy?
We use advanced encryption, maintain strict HIPAA compliance, and have BAAs with all stakeholders.
What measures does MJSI take to ensure data backup and recovery?
We use robust data backup and recovery solutions to keep your data safe and quickly restore it if needed.
How often are updates and new features released for the MJSI White-Label Healthcare Technology?
We regularly release updates and new features to keep up with industry advancements and meet the evolving needs of our clients.
What kind of support does MJSI offer for pharmacies using the platform?
We offer comprehensive support, including training, troubleshooting, and ongoing assistance. Our dedicated support team is available to help you maximize the benefits of our platform and ensure smooth operations.
Getting Started
How do I get started with MJSI White-Label Healthcare Technology?
Contact us to discuss your needs and schedule a demo. Our team will guide you through the setup process, ensuring a smooth transition to using our platform.
Does MJSI offer training for new users?
Yes, we provide comprehensive training for new users to ensure they are fully equipped to use our platform effectively.
How do I request custom features or enhancements for the MJSI White-Label Healthcare Technology?
You can submit custom feature requests through our support team, and we will work with you to develop and implement the desired enhancements.
Contact and Support
How can I contact MJSI for support or inquiries?
You can email us at hello@marconjohnsolutions.com or contact us at 1-302-295-4806. Our team is ready to assist you with any inquiries or support needs.
How can I request a demo of the MJSI platform or discuss possible collaboration?
You can email us at hello@marconjohnsolutions.com or contact us at 1-302-295-4806 to schedule a demo or discuss potential collaboration. Our team is eager to assist you.
Still have any questions?
If you cannot find answer to your question in our FAQS, you can contact us. We will answer to you shortly!
